I thought it was interesting that Twitter has the most influential customers but it was not really shocking. Many people I know use Twitter just to follow companies, so I kind of knew this already. Brian Solis states that Twitter is a complex, layered system where people are connected to people and things they are attracted to and can influence the subject of a conversation or discussion. He says that businesses are affected by outside activity and because Twitter is a projection of people's activities, it must be analyzed to see what people think and want. Also, according to a recent poll, 33% of people talk about brands, 32% percent of people make product recommendations, and 30% seek advice on what to buy, so this is the perfect website to analyze and study people's psychology and consumer traits.
I give this post a 5 because it was very coherent and informative.
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